FAQ
New here? Start with the step-by-step tutorial.
Can you withdraw my money?
No. We only accept API keys without withdrawal or transfer permission, we check that with Bybit when you add the key, and the key should be locked to our server IP. Your funds stay on your Bybit account.
Do I have to open a new Bybit account?
Only for the FREE plan. The referral lets us earn part of the exchange fees instead of charging you. Existing accounts can't be added to a referral later, so they use the STANDARD plan.
How much do I need to start?
Enough that the smallest trades still meet Bybit's minimum order sizes; FREE plan: 200 USDT; STANDARD plan: 300 USDT of equity on your Bybit account. Keys on accounts below your plan minimum are refused, and copying pauses if equity drops below it.
How are my trades sized?
Each desk trade is copied 1:1 in direction, entry, stop and target, scaled to your account balance and your risk setting (0.5x–2x).
Can other members see my account?
No. You see the main demo floor and your own live account only. Only the admin can see all accounts.
Why is there a waitlist?
We're opening a limited number of spots while we scale, so each new account can be approved and watched properly. You join the waitlist, and we email you a one-time signup link (valid 7 days) when your spot opens. Each person who joins through your personal link moves you up 5 places.
Is there a free plan?
Yes. Open a NEW Bybit account through our referral link (code 72198) and keep at least 200 USDT in it: no subscription fee, because we earn a share of Bybit's fees through the referral. Existing accounts use STANDARD (29 USDT / month or 290 / year) or VIP (79 / month or 790 / year).
What if my free-plan UID isn't verified?
If Bybit doesn't show your account under our referral, the FREE plan isn't available for it; you can switch to the STANDARD plan from your dashboard.
How do I pay?
STANDARD and VIP only: monthly or yearly (yearly = 2 months free), in USDT on TRC20, to the address on your Subscription page. The full amount must arrive (you pay any network or exchange fee). Payment is checked on-chain.
What does VIP add?
Everything in Standard plus priority approval and support, trade alerts by email, a monthly performance report for your account and early access to new strategies. Some VIP features roll out over the coming weeks.
Can I choose my risk level?
On STANDARD and VIP, yes (0.5x to 2x). FREE trades at standard risk.
Why am I not trading yet after paying?
Every new member is approved by hand, based on how the desk itself is performing. Trading never starts automatically.
How do I stop?
Use Pause, Stop or Close all on your dashboard, or simply delete the API key on Bybit, which cuts us off immediately.
What if the server goes down?
Every position has a stop-loss and take-profit placed on Bybit itself, so it stays protected even if our server is offline.
Can I cancel?
Yes, just don't renew. Delete the API key on Bybit when you leave.
What if the API key check fails?
Make sure the key has only Contract Orders + Positions, no Withdrawal or Transfer, is IP-restricted to 45.134.39.133, and belongs to an account opened through our referral link. Then create a fresh key and try again.
Will my results match the track record?
No, they will differ. Fills, fees, funding, your balance and minimum order sizes all change results, and demo results use simulated money. Past results do not guarantee future results.
Can I lose more than I expect?
Yes. Stops can fill at worse prices in fast markets or gaps, and exchange or network outages can happen. You can lose all the money in your trading account.
Is the fee refundable?
No. Fees are non-refundable, including partial months. See the Terms.
How do I contact you?
Email support@probaai.com.
Is this financial advice?
No. ProbaAI is software that copies trades; it is not financial advice. Read the full Risk Disclosure & Terms at /terms/.